Privacy Policy

Effective Date: 18/12/2024

At Saffron Cake, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, place orders, or interact with us.

1. Information We Collect

We may collect personal and non-personal information, including but not limited to:

Personal Information:
- Name, email address, phone number, and delivery address.
- Payment information (handled securely via third-party payment gateways).
Non-Personal Information:
- Browser type, IP address, pages viewed, and website usage data.
- Cookies to enhance your website experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process orders and deliver products.
To communicate with you regarding your order, inquiries, or promotions.
To improve our website, products, and customer service.
To comply with legal obligations and prevent fraud.
To personalise your user experience and provide tailored recommendations.

3. Cookies

Our website uses cookies to:

Recognise you and improve your browsing experience.
Analyse traffic and user behaviour on our website.

You can disable cookies in your browser settings, but some parts of the website may not function properly without them.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: To fulfil orders (e.g., delivery services, payment processors).
Legal Requirements: To comply with laws or respond to legal processes.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

All third-party providers we work with are required to handle your data securely and in accordance with this Privacy Policy.

5. Security

We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. These include secure payment gateways, SSL encryption, and regular website updates.

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

Access, correct, or delete your personal information.
Opt-out of marketing communications at any time.
Withdraw consent for data processing.

To exercise these rights, please contact us at info@saffroncake.co.nz.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically to stay informed of how we protect your data.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

Saffron Cake
Email: info@saffroncake.co.nz
Phone: 027 265 5529
Address: 12 Marriot Road, Pakuranga, Auckland, 2010